Support

Customer Service

Phone: 1-800-320-6144
Email: HELP@LUMOS.NET
Mon-Fri 8:00 am – 6:00 pm
Closed Saturday and Sunday

Broadband and Fiber
Optic TV Sales

Phone: 1-800-262-2200
Email: BROADBAND@LUMOS.NET
Mon-Fri 8:00 am – 6:00 pm
Closed Saturday and Sunday

Internet and Broadband
Technical Support

Phone: 1-888-553-6454
Email: HELP@LUMOS.NET

Fiber Optic TV Help
and Technical Support

Phone: 1-888-553-6454
Email: VIDEOHELP@LUMOS.NET

Product Help

Business

Broadband 

TV

Voice

General Information

Bill Pay

Pay Online
An easy and fast way to make a one -time payment, or to set up a reoccurring monthly payment. You can also GO GREEN with choosing the option to go paperless.

Pay By Phone

If you would like to pay by phone please call 1-800-320-6144. Please follow the prompts to make a payment or speak to a customer service representative.

Pay In Person
Visit one of our locations to pay in person.